Privacy and Policy

Effective Date: Jeanery 01, 2022
This Privacy Policy explains how Zero Carbon Plans LTD. UK (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you use our website [www.apexnationwide.co.uk] (the “Website”). It outlines your rights regarding the personal data we process and the measures we take to protect your privacy.

Please read this Privacy Policy carefully. By using our Website, you consent to the collection and use of your personal data as described below.

Definitions and Interpretation:

In this Privacy Policy, the following definitions apply:

1. “Website” refers to the Zero Carbon Plans LTD. UK website, including any sub domains, unless otherwise specified.
2. “User” means any individual who uses the Website.
3. “Personal Data” means any information relating to an identified or identifiable natural person.
4. “Data Controller” means the company responsible for the processing of your data, which in this case is Zero Carbon Plans LTD. UK.
5. This Privacy Policy is to be read alongside our Terms and Conditions, which can be found Terms & Conditions.

Scope of This Privacy Policy:

This Privacy Policy applies solely to data collected by Zero Carbon Plans LTD. UK through the Website. It does not extend to thirdparty websites, including social media platforms, to which we may provide links. We encourage you to read the privacy policies of any thirdparty sites you visit.
For the purposes of applicable UK Data Protection Laws, Zero Carbon Plans LTD. UK is the "Data Controller" of the personal data we collect.

Data We Collect:

We may collect the following types of data, including personal data, from you:

1. Personal Information: Name, date of birth, gender, job title, profession.
2. Contact Information: Email address, telephone number.
3. Demographic Information: Postcode, preferences, and interests.
4. Financial Information: Credit/debit card details.
5. Technical Information: IP address, browser type, operating system, and referral/exit URLs (automatically collected).
6. Other Information: Website usage data, including frequency and behavior on the Website (automatically collected).

How We Collect Data:

We collect data through various methods:

1. Data You Provide: We collect data directly from you, such as when you contact us, register an account, participate in surveys, make payments, or receive marketing communications.
2. Data from Third Parties: We may receive data about you from thirdparty services like Facebook, Google, Experian, and others.
3. Automatically Collected Data: When you visit our Website, we collect certain data automatically, such as through cookies or log files.

How We Use Your Data:

We use your data for several purposes, including but not limited to:

1. Internal record keeping.
2. Improving our products and services.
3. Sending marketing communications (with your consent).
4. Contacting you for market research purposes.
5. Customizing the Website to improve your experience.

We may also use your data for legitimate interests, such as the delivery of direct marketing (with your consent), or to comply with legal obligations.

Sharing Your Data:

We may share your data with the following:

1. Affiliates and Group Companies: For business administration and marketing purposes.
2. Employees, Agents, and Advisors: For operational purposes.
3. Authorities: To comply with legal obligations, prevent fraud, or detect crime.

Data Security:

We take data security seriously and implement appropriate technical and organizational measures to protect your personal data. These include:

1. Passwordprotected accounts.
2. Secure servers.
3. SSL encryption for payment transactions.
4. If you suspect any misuse or unauthorized access to your data, please contact us immediately at info@apexnationwide.co.uk.

Data Retention:

We will retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or until you request its deletion. Data may be retained longer if required by law.

Your Rights:

Under UK Data Protection Law, you have the following rights regarding your personal data:

1. Right to Access: Request copies of your personal data.
2. Right to Correct: Request corrections to any inaccurate or incomplete data.
3. Right to Erase: Request deletion of your data.
4. Right to Restrict Processing: Limit how we use your data.
5. Right to Data Portability: Request the transfer of your data.
6. Right to Object: Object to certain uses of your data, including processing based on legitimate interests.

To exercise your rights or withdraw your consent, please contact us at info@apexnationwide.co.uk.
If you're dissatisfied with how we handle your data, you can file a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority, at [https://ico.org.uk](https://ico.org.uk).

Transfers Outside the European Economic Area (EEA):

Your data may be transferred outside the EEA, including to servers in countries that may not offer the same level of data protection. We ensure such transfers comply with applicable data protection legislation, and that appropriate safeguards are in place, such as standard contractual clauses.

Links to Other Websites:

Our Website may contain links to other websites. We are not responsible for the content or privacy practices of these external sites. Please review their privacy policies before using them.

Business Ownership and Control:

If Zero Carbon Plans LTD. UK undergoes a sale, merger, or acquisition, your data may be transferred as part of that process. The new owner or controlling entity will be bound by this Privacy Policy.

Cookies:

Our Website uses cookies to enhance your experience. By using our Website, you consent to our use of cookies as described below:

1. Strictly Necessary Cookies: Required for website functionality (e.g., secure login).
2. Performance Cookies: Help us improve the Website by analyzing usage patterns.
3. You can manage your cookie preferences through your browser settings. For more information on how we use cookies, refer to our cookie policy.

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated Privacy Policy will be effective immediately upon posting.

For further inquiries or concerns regarding our Privacy Policy, please contact us at info@apexnationwide.co.uk.